Smartix Scan
Smartix Scan is the mobile companion app for Smartix. Validate entry, welcome members, reward loyalty, redeem gift cards and perform many other real-world interactions using a smartphone or supported scanning device.
Smartix Scan is available for Smartix Managed Passes, where Smartix provides both the wallet pass and the operational platform behind it. Together with Smartix Studio, it delivers a complete end-to-end solution without requiring organisations to build their own scanning infrastructure.
Organisations using Custom Passes remain free to use their own barcodes, scanners and operational systems. Custom Passes are designed to integrate with your existing infrastructure, giving you complete flexibility over how passes are processed.
Smartix Scan automatically adapts to the type of Managed Pass being presented, giving your staff the tools they need without changing apps or workflows. Whether you’re welcoming members, validating tickets, adding loyalty points, redeeming gift cards or issuing stamps, Smartix Scan presents the appropriate actions for each pass.
As new Managed Pass types are introduced, Smartix Scan evolves alongside them. Organisations benefit from a consistent, familiar experience across every interaction, while customers enjoy a seamless journey regardless of the type of pass they’re using.
Smartix Scan is built for the fast-paced environments where customer interactions happen every day. Whether you’re admitting guests to an event, checking memberships, rewarding loyal customers or processing gift card transactions, Smartix Scan provides a simple, consistent interface that helps staff work quickly and confidently.
The app runs on virtually any modern iPhone or Android device, eliminating the need for specialist hardware. Every interaction updates the customer’s pass in real time, while transaction history and pass information remain instantly accessible whenever they’re needed.
Every interaction processed by Smartix Scan is securely recorded, creating a complete audit trail that includes the operator, date and time, and GPS location. This provides organisations with the confidence to manage memberships, loyalty programmes, gift cards and event entry while maintaining a clear operational history.
Multiple staff can use Smartix Scan simultaneously, with secure login using a username and password, social sign-in or fast NFC login. Whether you’re operating a small independent business or managing a large team across multiple locations, Smartix Scan provides the reliability and accountability needed for everyday operations.
Create a free Smartix Studio account, issue your first Managed Passes and discover how Smartix Scan brings customer engagement into the real world. For a complete guide to every feature, integration and supported pass type, explore the Smartix developer documentation.