Recognise your most valuable customers
Recognise loyalty. Reward your most valuable customers.
Every business defines loyalty differently. Smartix helps you identify customers based on their activity, engagement and long-term value, then deliver rewards, benefits and exclusive opportunities directly to the customers who matter most.
One pass. Many ways to recognise loyalty.
Customers contribute to a business in different ways. Smartix helps you identify people based on loyalty, engagement and activity, then deliver rewards, benefits and exclusive opportunities to those who create the greatest long-term value.
Who would you choose to recognise?
Different businesses value different behaviours. Smartix can help identify customers based on loyalty, engagement, attendance, activity or almost any other criterion available within your pass data.
300+ points earned
Customers who have generated significant value over time.
Long-term members
Customers who have remained loyal for years.
Frequent visitors
Customers who engage regularly.
Top 10% by activity
Your most engaged customers.
Pass scanned
Help staff identify valuable customers as soon as they present theor pass.
Priority booking
Unlock early access to popular events.
Exclusive invitations
Invite selected customers to special experiences.
VIP benefits
Provide enhanced benefits for qualifying customers.
Bonus points
Reward loyalty with additional points.
Extra stamps
Help customers reach rewards sooner.
Enhanced discounts
Increase discounts permanently or temporarily.
Surprise rewards
Deliver unexpected benefits and incentives.
Could you recognise your most valuable customers?
Smartix can help staff identify loyal members, frequent visitors and high-value customers the moment they present their pass. That makes it easier to provide the recognition, service and benefits they deserve.
How could your team recognise loyalty more effectively?
Supporting research
• Research shows that customers vary significantly in the value they create, making it
beneficial to identify and invest in long-term, high-value customer relationships. [Journal of Interactive Marketing]
• Not all customers are equally valuable. The greatest long-term returns often come from
building stronger relationships with the right customers. [Harvard Business Review]
• Building loyalty through reward programs: The influence of perceptions of fairness and
brand attachment [International Journal of Hospitality Management]